HOW TO RETURN PRODUCT:

Contact us via email (sales@printees.co.nz) 

• Order Number.
• Item you are returning.
• Reason of Return.
• Photo proof of fault or damage.

Once recieved, we will arrange a refund or replacement (of your choice) if request meets our return policy.

WHAT CAN BE RETURNED:

Only items that are faulty/damaged or have a faulty print may be returned. 

WHAT CANNOT BE RETURNED:

• No returns will be accepted after 14 days of receipt of purchase.
• Errors in approved proofs.
• Items with noticeable wear.
• Change of mind.
• Low quality images.
  - Our designer will alert you if your design is low quality.
• Wrong garment size.
  - Sizing guides provided on our products page.
• Courier delays.
  - This is out of our control, to ensure your products make it to you on time please order in advanced.

SHIPPING CHARGES:

All shipping charges for returning products to us must be paid by the customer. We do not reimburse shipping charges.